HELP & SUPPORT

What if I have a question about the hair?

If you have a question concerning any CEO Bundlez Hair Boutique product, feel free to contact us via email at ceobundlezhb@gmail.com.

 

How long can I wear CEO Bundlez Hair Boutique human hair weave Bundlez?

 

With proper care, our hair can be worn from 12 to 24 months.

How do I care for my Bundlez?

The best practice is to wash and condition the hair regularly with quality sulfate free shampoos and conditioners. After washing we recommend you air dry your hair. Use alcohol free serums or products to prevent drying out the hair. Avoid heavy oils they will weigh down the hair. Sleep in a satin bonnet.

 

Can I color my new hair?

 

Yes, you can color the hair. We highly recommend consulting a professional if you wish to color your new hair. We are not responsible for failed dye attempts that damage the hair or result in the wrong color.

 

Do you offer refunds?

RETURN POLICY ~

 

1. REFUNDS

 

Refunds are available to customers within 3 days of product delivery. In order to receive a refund, the following conditions must be met:

 

 - Product(s) must be returned along with original packaging

 - Product(s) must be unused and not damaged.

 - Receipt or proof of purchase is required.

 

If the listed conditions are not met, CEO Bundlez Hair Boutique reserves the right to refuse a refund.

 

2. RETURNS

 

To initiate a return, please contact customer service by e-mail at ceobundlezhb@gmail.com. Customers are responsible to pay for their own return shipping.

 

Returns should be sent to:

 

CEO Bundlez Hair Boutique

ATTN: Returns

5007C Victory Blvd # 348

Yorktown, VA 23693

United States

 

3. INQUIRIES

 

Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at ceobundlezhb@gmail.com

How many Bundlez do I need?

 

Two to three Bundlez will be enough for most hair styles depending on how full you want your hair. Keep in mind the longer the hair the more Bundlez you will need. This is largely due longer hair leads to a shorter weft width.

 

 

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